Privacy policy
Last updated: January 30, 2026
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Property-related details submitted through forms
Technical Information
- IP address
- Browser type and device information
- Pages visited and interaction data
How We Use Your Information
We use your information to:
- Respond to enquiries and contact requests
- Provide property advisory and related services
- Improve our website and user experience
- Send relevant updates, marketing communications, or newsletters (only if you opt in)
- Comply with legal and regulatory requirements
Legal Basis for Processing
We process personal data based on:
- Your consent
- Performance of services requested by you
- Compliance with applicable UAE laws and regulations
- Legitimate business interests
Sharing of Information
Clearrate does not sell or rent your personal data. We may share information only with:
- Trusted service providers and partners involved in delivering our services
- Legal or regulatory authorities when required by law
- All third parties are required to maintain confidentiality and data protection standards.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure.
Cookies and Tracking
Our website may use cookies and similar technologies to:
- Improve functionality and performance
- Analyze website traffic
- Enhance user experience
- You can manage or disable cookies through your browser settings.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data, subject to legal requirements
- To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Clearrate is not responsible for the privacy practices or content of those sites.
Changes to This Policy
Clearrate may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: 📧 info@clearrate.ae